Shipping Policy

Shipping & Delivery Policy
Order Processing Time
Orders are typically processed within 1–3 business days after payment is received. Processing times may vary depending on product availability, order volume, and supplier lead times.

Shipping Methods & Delivery Timeframes
We offer standard/economy shipping on most orders.

Estimated delivery time:
15–21 business days from the date the order is placed

Delivery times may vary depending on product availability, destination, and carrier performance.

Important: Delivery estimates are not guaranteed and may be affected by factors outside our control, including carrier delays, supply chain constraints, weather conditions, and holidays.

Order Tracking
Tracking information will be provided once the order has shipped. Tracking updates may take up to 24–48 hours to appear after shipment.

Delays
If we are unable to ship within the stated timeframe, we will notify you with an updated delivery estimate and provide options in accordance with applicable policies.

Shipping Address Accuracy
Customers are responsible for providing accurate shipping information at checkout. We are not responsible for delays or losses caused by incorrect or incomplete addresses.

High-Value Orders
Certain orders may require additional verification or signature upon delivery.

Questions
For shipping-related inquiries, please contact:

sales@buydirectnyc.com